Brand Name : MYSUGR GMBH
Developer : mySugr GmbH
App Size : 85.00 MB
Email Id : support@mysugr.com
Version : 3.132.1
Privacy Policy : Click Here
mySugr Diabetes App – Frequently Asked Questions
1. What is the mySugr Diabetes App?
mySugr is a diabetes management app designed for people with Type 1, Type 2, or Gestational diabetes. It helps track your diet, medication, blood glucose levels, and more—all in one easy-to-use platform.
2. What features does the app offer?
The app includes:
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A personalized dashboard (meals, meds, carbs, glucose, etc.)
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Automatic blood sugar logging
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Graphs and trends of your glucose levels
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Estimated HbA1c display
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Reports for daily, weekly, and monthly tracking
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Secure data backup
3. Can I connect my blood glucose meter to the app?
Yes! mySugr supports:
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Accu-Chek® Instant
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Accu-Chek® Guide
Once connected, data transfers automatically.
4. Does mySugr integrate with other health apps?
Yes, the app integrates with:
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Google Fit: Sync steps, weight, blood pressure, CGM data, and more.
5. What is mySugr PRO and how is it different?
mySugr PRO is the premium version of the app that unlocks additional features such as:
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Smart search for meals, activities, tags, etc.
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PDF and Excel report exports
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Glucose reminders
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Meal photo logging
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Basal rate tracking (for pump users)
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Motivational therapy challenges
6. How can I get mySugr PRO?
You can:
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Activate PRO at no charge with select Accu-Chek® devices
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Or subscribe via the Play Store (monthly or yearly plan)
7. Does mySugr PRO auto-renew?
Yes. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription in your Play Store account settings.
8. Is my data safe and secure?
Absolutely. mySugr is built with strong security measures and complies with regulatory standards for health data.
9. How do I share my data with my doctor?
You can generate reports (daily, weekly, monthly) and export them as PDFs or Excel files to share directly with your healthcare provider.
10. Where can I get help or send feedback?
We’re always working to improve!
You can contact us at:
🌐 www.mysugr.com
📧 support@mysugr.com
11. Where can I read the Terms of Service?
You can find the full terms here:
🔗 Terms of Service
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