MP4Fix Video Repair Tool

Frequently Asked Questions (FAQ)

1. What is MP4Fix?

MP4Fix is a video repair app that helps you recover corrupted MP4 videos recorded on your Android phone after crashes, battery failure, or storage issues.

2. Which videos can MP4Fix repair?

MP4Fix works with:

• Videos recorded using your phone’s camera

• MP4 files damaged due to camera crashes, dead battery, or lack of memory

3. Which videos cannot be repaired?

MP4Fix does not work with:

• Videos downloaded from the internet

• Videos damaged due to hardware failure

• Corrupted or faulty SD cards (replace the SD card before using MP4Fix)

4. What do I need to repair a video?

To restore a damaged file, you need:

• MP4Fix installed on your device

• One valid video recorded on the same Android phone using the same camera app

5. Can I preview repaired videos for free?

Yes! You can preview repaired videos for free as many times as you want before purchasing.

6. Do I need to pay to save repaired videos?

Yes, saving repaired videos requires a one-time purchase.
With Premium Features, you can repair and save unlimited corrupted videos.

7. Will Premium protect my future videos?

Yes! Premium allows you to repair as many corrupted videos as needed, helping you recover future recordings as well.

8. Is my data safe?

Yes. MP4Fix processes videos locally on your device. Your files are not uploaded or shared.

9. Does MP4Fix work on all Android phones?

MP4Fix supports most Android devices, as long as the damaged and reference videos were recorded on the same phone using the same camera app.

10. Who can I contact for support?

If you need help, contact us at hello@mp4fix.com
You can also visit our Q&A section: https://mp4fix.com/question-and-answer/

11. Does MP4Fix use third-party libraries?

Yes. This app uses the LGPL-licensed JAAD decoder library.