Brand Name : ESET
App Size : 23.00 MB
Email Id : play@eset.com
Version : 11.0.26.0
Privacy Policy : Click Here
ESET Mobile Security – FAQ
🔐 General Questions
Q1: What is ESET Mobile Security?
A: ESET Mobile Security is an award-winning app designed to protect Android smartphones and tablets against viruses, ransomware, phishing scams, and other threats. It also offers tools for safe browsing, shopping, and device tracking.
Q2: Is ESET Mobile Security free?
A: Yes, there is a Basic version available for free. You can also try the Premium version free for 30 days, which includes advanced features like Payment Protection, Anti-Phishing, and App Lock.
⚙️ Features & Functionality
Q3: What features are included in the app?
A: Key features include:
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Real-time Antivirus protection
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Anti-Theft tracking and locking
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Payment Protection
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Anti-Phishing
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App Lock
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Adware Detection
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Security Audit
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USB On-The-Go Scanner
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Scheduled Scans
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Device Security Report
Q4: What is ESET HOME?
A: ESET HOME is a companion platform where you can manage all your ESET-protected devices and track lost phones remotely.
Q5: Does the app support USB device scanning?
A: Yes, the USB On-The-Go Scanner checks USB devices connected to your phone for potential threats.
🔒 Privacy & Permissions
Q6: Why does the app need Accessibility services?
A: ESET uses Accessibility services to monitor visited websites and detect malicious or phishing attempts in real-time.
Q7: Why is Background Location permission required?
A: This permission enables the Anti-Theft feature to accurately locate your phone if it’s lost or stolen.
Q8: What is Device Administrator permission used for?
A: This permission allows ESET to perform critical security actions like remote wipe or lock in case your device is stolen (available for Android 13 and below).
Q9: Does ESET collect personal data?
A: No. ESET does not collect personal information. It uses general usage data and device model info solely to improve product performance and detect crashes.
🛠️ Troubleshooting & Support
Q10: Where can I get help or learn more about the app's permissions?
A: You can visit the official ESET support page here:
👉 https://support.eset.com/android
Q11: How do I contact support?
A: Support is available through the app or by visiting the ESET website.
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