**BharatPe Captain App FAQ**
**1. What is the BharatPe Captain app?**
The BharatPe Captain app is a last-mile solution designed to empower on-ground sales agents, enabling them to achieve high efficiency in their operations. It facilitates various tasks such as onboarding new merchants, selling BharatPe products to existing merchants, and receiving instant payments upon completing sales.
**2. How do I become a Captain?**
Becoming a Captain is a simple process. First, ensure your KYC (Know Your Customer) is approved. Then, complete the in-app training provided. Afterward, meet with your manager for any additional guidance, and you're ready to start working as a Captain!
**3. What tasks can I perform as a Captain?**
As a Captain, you'll be responsible for onboarding new merchants onto the BharatPe platform, selling BharatPe products and offerings to existing merchants, and completing various tasks assigned to you. These tasks contribute to the growth and success of both the merchants and the BharatPe platform.
**4. How does the payment system work for Captains?**
Once you become a Captain and start completing tasks, the earnings for each completed task will be added to your wallet within the app. You have the flexibility to withdraw your earnings from the wallet at any time, providing you with control over your finances.
**5. Is the app regularly updated?**
Yes, the BharatPe Captain app is regularly updated to ensure optimal performance and to introduce new features or enhancements. The latest version (1.3.4) was updated on February 15, 2024.
**6. What are the system requirements to use the app?**
The BharatPe Captain app requires Android version 8.1 and up to operate smoothly. Additionally, it is compatible with a variety of devices, including the Vivo v20 series.
**7. Are there any permissions required to use the app?**
Yes, certain permissions may be required to use the BharatPe Captain app effectively. These permissions are typically related to device capabilities and are necessary for providing a seamless user experience. You can review the permissions in detail before granting them.
**8. How many downloads does the app have?**
The BharatPe Captain app has been downloaded by over 100,000 users, indicating its popularity and widespread adoption among sales agents.
**9. Is the app suitable for all age groups?**
Yes, the app is suitable for users of all age groups and is rated for users aged 3 and above.
**10. How can I contact support for assistance or queries?**
For any assistance or queries related to the BharatPe Captain app, you can reach out to the support team through the contact details provided within the app or visit the official BharatPe website for more information.
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